Zillow Reviews
Kay is the person you want on your side when things get stressful. She is an excellent agent with great experience and professionalism. We felt very well taken care of when working with her and highly recommend her to anyone looking for an honest and reliable real estate agent!
November 16, 2017
Our experience working with Kay was wonderful! She was so helpful in every aspect of the selling and buying process. She has great contacts for the home loan, home inspector, and misc contractors. She's is very personal and I consider her a friend not just a real estate agent.
May 12, 2018
From the very first phone call to when the keys were handed over, Kay was very helpful, knowledgeable and just as enthusiastic as we were selling and buying. Kay took the stress out of the entire process, questions were answered promptly and never had any doubts throughout the experience of selling...
January 25, 2020
If you do not have Kay Riddle as your realtor then you are SERIOUSLY missing out. She helped us purchase our first and second homes, and sold our first home as well. She has such a vast knowledge of the real estate market in Frederick and really cares about helping her clients find the home that...
May 23, 2018
Google Reviews
EXCELLENTBased on 15 reviewsJen Peifer2021-03-29We have worked with Kay for the past thirteen years in the capacity of buying and selling properties and rental referrals. Kay is incredibly professional with effective communication skills. She is knowledgeable and advocates for her clients. Kay is detail oriented and passionate about her work. I recommend her with the highest regard. She is the best realtor we have ever worked with!Alexia Hasbrouck2021-02-06As first time home buyers, I honestly don’t know how we would have done it without Kay. Her service was exceptional every step of the way. She was patient and understanding with all of the questions we had as first time buyers. We searched for 8 months and every time something popped up on the market that we were interested in looking at, Kay was responsive and would usually get us an appointment to look at the home that day or the next. She took the time to learn what type of home we were looking for, and was transparent when something might not be the right fit for us. She was happy to provide her knowledge, opinions and expertise on each tour that we went on. When we finally found the home of our dreams, Kay kicked things in to high-gear and did everything she could to help make our dream come true. She helped with all communication and negotiation between us and the sellers, scheduled appointments, provided referrals for other services. She really went above and beyond for us, and we could not have been happier with the outcome. Thank you, Kay and New Solutions Realty!Wendy Phillips2021-01-03New Solutions Realty is the best! Kay worked hard for our family and it’s because of her that we were able to find the home we hoped for. She is extremely responsive & was SO easy to work with. She is professional and down to earth, easy to communicate with & detail oriented. She is experienced & her knowledge and guidance was priceless in our hunt. I would recommend New Solutions wholeheartedly to anyone looking for a business that truly has its clients best interests at heart.NoJoGamer Stone2020-01-22New Solutions realty came highly recommended to me and they did not disappoint. Kay was the most amazing realtor I have worked with. She went above and beyond to help me sell my old home and buy my new one. I will never use another realtor again.John Rogerson2019-09-29Have known Kay Riddle for years, so when I needed a real estate specialist to help me either rent out or sell a condo I own, that is who I went to. She honestly told me that I would be better off renting for a few more years and then went and found me some tenants. A real lifesaver considering I live 10 hours away. Going with Kay is one of the smarter things I have done in awhile! A true hard working professional. Update: I recommend using New Solutions for all your real estate requirements. We followed Kay's recommendations for preparing our property and got it listed at her suggested price. Under contract at the asking price in 24 hours and closed 3 weeks later. It just doesn't get any better than that. All this accomplished with us being out of town sellers. We could never have done this on our own. Kay did all the legwork for us. Can't say enough! Thanks!Sarah loftus2019-07-03We were recommended to Kay by a friend. She is down to earth and genuinely cares about her clients wants and needs. She was very patient with us when we started our home search and supported us when we changed direction and decided to jump into the the stresses of a new build. Kay was also very knowledgeable when it came to the sale of our home. Our home went under contract within 2 days of going on the market. Not only was Kay professional but she was truly a joy to spend time with. We highly recommend her to anyone wanting to buy or sell a home.Tina Hanigan2018-08-29I've known Kay for years as a neighbor and friend. When it came to selling my former home, she was my first choice. Living an hour away from the home (and out of state), it was sometimes difficult to meet with contractors or do little things like mow the yard. Living across the street, Kay always made time in her busy schedule to help coordinate those efforts....or, do things herself!! Kay is very honest....and knows her business. I consulted her on repairs and improvements before spending money and committing because she knew what would either increase interest or decrease interest or not even matter. Prior to selling, Kay coordinated finding renters for the home for 4 years. She did a thorough job in vetting potential tenants. In the 4 years, I never had an issue with a tenant not paying rent to cover the mortgage and care for the home. Even though I did not carry a management contract with her, she was always available to answer an occasion question I had as a landlord. I've also been on the other side of the real estate market. She was also my agent when I was between home purchases, looking for a place to rent. She was very knowledgeable of the areas in which we were looking. Unfortunately, she is not a licensed real estate agent in the state where I currently live, otherwise, she would have been my agent in buying my current home. She's no nonsense, honest, hard working and knows her stuff!!! I would HIGHLY recommend Kay for any real estate venture...buying...selling...renting.sarah mikalauskas2017-09-06Kay is a great realtor who goes above and beyond! Kay stuck by us as we took on the ins and outs of a new build, combining a land deal, construction loan and selling our current home. Kay gave us the confidence through her abilities that our home would sell and we'd be in the our dream home!