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Home Seller & Home Buyer

I’ve worked with Kay twice now and each experience has been wonderful. First time was in 2016, when she listed and sold my Monrovia home in less then 10 days. She was able to negotiate an offer above the asking price, that I was very pleased with. The next time I used Kay’s services was recently, where she helped find me a beautiful home to purchase in Ijamsville and was able to negotiate seller’s assistance money at closing. Furthermore, Kay is very patient and took the time to show me at least 20 other homes in the Frederick area before I made my home purchase.

Greg Belt Home Buyer August 31, 2018

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Client Review

Kay helped me through the whole process of finding, Inspection, and obtaining a mortgage for a home I bought for my grandchildren and family in Hagerstown. I could not have done all this without her help. She was always available for questions and even helped me later on with another purchase. She is terrific.

Roberta "Bobbie" Niklewski Home Buyer, Home Loan August 7, 2017

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Knowledgeable and Cooperative

When purchasing a home, it is important to choose the right realtor, the right loan officer and the right title company – not only for how well they work for you, but how well they work together. I’ve been in the title business for 22 years and I can tell you that Kay is one of the most knowledgeable and cooperative professionals I have ever dealt with. We have solved many problems quicker and more effectively because of Kay’s willingness to do whatever she can in whatever aspect, never stopping to ask “Whose job is that?”. She just gets it done!

Shelly September 28, 2015

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I Proudly and Confidently Recommend Kay for all your Mortgage and Real Estate Needs

Kay has been in the mortgage business for so long it is second nature to her. She is really good at what she does! I have seen her work through so many challenges and she always emerges with success. I think the addition of her Real estate business is a perfect match for her work ethics and knowledge.

During these difficult times, I believe she sees it as nothing more then just another challenge. I have no doubt that Kay will continue to grow and succeed because of her commitment to her clients. She truly cares about helping others make their dreams come true. I proudly and confidently recommend Kay for all of your mortgage and real estate needs.”

Deborah Alles September 28, 2015

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My Testimonial

I had a pleasure in being introduced to Kay the summer of 2008. It was easy to determine from the start what a great person Kay is. With her warm smile and caring personality people are intrigued to hear what she has to say. She goes out of her way to help people out with what ever they need. When in November 2008 I decided to put my house on the market to rent there was no question to who I would turn to. There was no doubt that I would get a superb quality of service from Kay and I did! I would gladly suggest Kay’s service to anyone.

Stacie Home Renter September 28, 2015

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Cannot Say Enough Good Things

I cannot say enough good things about my experience working with Kay Riddle. She was extremely knowledgeable about real estate and financing. Whenever I had a question (and I had many) she was quick to respond and made sure I had all the knowledge I needed before making a purchase. I have recommend her to co-workers that are thinking about purchasing a home and/ or refinancing and I will continue to do so in the future.

Good Luck Kay! I know it will be a success!!

Rena : ) Home Buyer September 28, 2015

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A Model of What an Agent Should Be

Hi, I have refinanced my home with the help of Kay, and I have also had a home equity loan with Kays’ help.

In both instances, she was honest and up front with me, and she has earned my complete trust in her judgement.
I have compared her offerings with others, and have always come back to Kay. I look forward to working with her anytime I need Real Estate services or mortgages in the future.

I recommend Kay to all my friends, and consider her a model of what an agent should be.

Thank you Kay!

Kenneth Hollar Refinance September 28, 2015

Google Reviews

Kay, owner of New Solutions, is an absolute gem. Not only does she have the personality and spirit of someone you could spend alll day with (which often happens when searching houses), but she has the drive and stamina of an Olympian. No joke though, she is so punctual and attentive, it is absolutely wonderful. I recommend her to anyone in the area. New Solutions tops anyone in the area!
Kate Langston
17:48 10 May 17
I have so much admiration for Kay. She is honest, kind, and trustworthy! A true pleasure to work with her.
Teresa Lechter
17:22 04 Aug 17
Have known Kay Riddle for years, so when I needed a real estate specialist to help me either rent out or sell a condo I own, that is who I went to. She honestly told me that I would be better off renting for a few more years and then went and found me some tenants. A real lifesaver considering I live 10 hours away. Going with Kay is one of the smarter things I have done in awhile! A true hard working professional.
John Rogerson
18:05 10 Aug 17
My husband and I were trying to find a place on our own by using the internet when a friend gave us Kay Riddle's name. We contacted her and she was immediately helpful by sending us information on homes based on what we expressed our needs were. She also helped us to find ways to save money with mortgages and introduced some programs to us that we never would have known existed. She was professional and available at any time and was very patient as we searched. She posed questions to us so we didn't jump into anything that we weren't prepared for on our journey toward home ownership. I never felt like I was with a salesperson of any kind. There was no pressure and she really seemed less interested in making a sale on a house than she was making sure we found a home for our family. She warned us of many of the pitfalls that new homeowners can face and walked us through solutions. She also has people she trusts come in to do inspections and that was so wonderful to have her seal of approval. Whenever anyone mentions searching for a home, I give them Kay's name. She really made home buying a great experience for us.
Chandra Niklewski
18:11 10 Aug 17
Kay was wonderful to work with during the process of finding my first home. I would highly recommend Kay to anyone looking for a place to buy! Professional, prompt, patient.... phenomenal! Thank you!
Teresa Franciscovich
18:05 10 Aug 17
Having used other agents in the past I come to realize some take their work very seriously with sound advice, passion and overall knowledge of the industry. Kay is definitely one of the better agents I have used and will use again. Thanks!
A Google user
08:59 11 Aug 17
Kay was referred to me and I'll be referring her to my friends and family. She was great in helping my fiance and I find our first place together. She's very knowledgeable of the area, does not pressure you to buy (We searched for 14 months), and great at pointing at features of interest (I.E. Condition of roof, moisture, etc.) when walking you through the property.
Andy Doppes
20:42 10 Aug 17
Kay is a great realtor who goes above and beyond! Kay stuck by us as we took on the ins and outs of a new build, combining a land deal, construction loan and selling our current home. Kay gave us the confidence through her abilities that our home would sell and we'd be in the our dream home!
sarah mikalauskas
03:09 06 Sep 17
I've known Kay for years as a neighbor and friend. When it came to selling my former home, she was my first choice. Living an hour away from the home (and out of state), it was sometimes difficult to meet with contractors or do little things like mow the yard. Living across the street, Kay always made time in her busy schedule to help coordinate those efforts....or, do things herself!! Kay is very honest....and knows her business. I consulted her on repairs and improvements before spending money and committing because she knew what would either increase interest or decrease interest or not even matter. Prior to selling, Kay coordinated finding renters for the home for 4 years. She did a thorough job in vetting potential tenants. In the 4 years, I never had an issue with a tenant not paying rent to cover the mortgage and care for the home. Even though I did not carry a management contract with her, she was always available to answer an occasion question I had as a landlord. I've also been on the other side of the real estate market. She was also my agent when I was between home purchases, looking for a place to rent. She was very knowledgeable of the areas in which we were looking. Unfortunately, she is not a licensed real estate agent in the state where I currently live, otherwise, she would have been my agent in buying my current home.She's no nonsense, honest, hard working and knows her stuff!!! I would HIGHLY recommend Kay for any real estate venture...buying...selling...renting.
Tina Sinnett
11:45 29 Aug 18
If you are younger, there is no need to bother. Kay Riddle is bais against younger men and does not practice correctly.
Jacob Sines
23:09 27 Sep 18

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Reviews on Zillow
"Kay was our agent and helped us settle on our new home after looking at several. Kay is truly a professional that walks you through every step of the ... more "
by schmidt266
"I felt very comfortable with Kay, right from the start. She was very knowledgable, professional and responded to my questions, immediatley. My ... more "
by scottm4705
"Kay Riddle is a first-rate agent and a master of her trade. After interviewing several agents to sell my home, I chose Kay because of her marketing ... more "
by zuser20160304040209707
"Kay is very knowledgeable and gave me fantastic advise. She answered every question I could think of. I had no concerns at all. I would recommend her ... more "
by 34rvrfun
"From start to finish- Kay was fantastic!! Very helpful, knowledgeable, and friendly. We had an offer on our home 6 days after it went on the market! ... more "
by zuser20160719125813552
"Great experience working with Kay on my recent home sale. She is very knowledgeable about the Montgomery and Frederick counties and the current ... more "
by theoblunt